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What this notice covers

This notice covers the Imagia Cards website, school and partner inquiries, public card previews, and the family accounts and private school dashboards. The public Christmas card preview runs in your browser.

The family account connects a card to an adventure in the separate Imagia game. For help with a card, a print record, or game information, use the parent help address above.

When you contact us

Our school form asks for a school name, adult contact name, and email. Our partner form asks for an adult name, email, and message, with an optional company field. We use these details to respond and discuss your inquiry.

Our hosting and form providers also process technical information needed to deliver and protect the service, such as IP address, browser information, requested page, and request time.

Your card preview and saved drafts

The public preview uses a first name and character choices to render a card on your device. Creating a school card and confirming submission sends the design and classroom to Imagia. The public product gallery uses an example card.

The school card editor saves unfinished choices in the current browser tab as you make changes. These drafts are not submitted cards. “Clear Saved Draft” removes the unfinished local copy; it does not delete an already submitted card. Signing out clears that tab’s unfinished draft. A standalone partner demo can save a preview in browser storage until you clear it. Clear drafts and sign out on a shared device.

When a parent or guardian submits a card

We use the adult’s email for the receipt, sign-in, and corrections. We save the card’s first name, selected character features, design version, card identifier, school, and classroom. These records let us recreate the card artwork and organize classroom delivery. Submitting another enrolled child’s card creates a separate record.

The receipt includes the school-family gift offer. The form lets you choose a separate reminder about that offer. Live optional contributions and discounted gift cards use Shopify checkout. Shopify and its payment providers process payment details. Imagia records the amount, payment status and school needed to fulfill the card or account for school funds. The separate fictional preview cannot take a payment.

When a guardian scans a card, they can enter their own email to link the adventure and receive a return link. A parent signs in to see the cards and adventures associated with their verified email. The adult who placed a gift order and the guardian who receives it can use different emails.

School staff access

Teachers and administrators verify their email and request access. Imagia approves access to the appropriate school. Authorized staff can view classroom card requests, card delivery status and school contribution totals. Families do not receive staff access by creating a family account. School staff should keep downloaded classroom lists within their authorized team.

Services that help run the website

Vercel hosts these pages. Supabase stores school and partner inquiries in a dedicated database. Resend sends inquiry notifications to our team. We confirm a request after it is saved, even if its email notification needs to be retried. If we cannot confirm that your request was saved, the form keeps your details on the current page and offers an email option. We do not save unsent inquiries as browser drafts. Google Fonts delivers website fonts, and our email service handles correspondence. These providers process information needed to perform their services.

Supabase supports family sign-in, submitted designs, access links, and Card Studio print records. Resend delivers account and card emails. The standalone partner demo remains local to the browser. Browser storage also keeps your sign-in session so you can return to your account. Public navigation checks that session to show the appropriate account link.

We do not sell children’s personal information or use it for advertising. Information may be disclosed when required by law or necessary to protect legal rights and security.

Cookies, storage, and retention

These information pages do not require a password or an access cookie. The preview saves drafts as described above. The family account also uses browser storage for a sign-in session and, in the current tab, a card submission in progress. Sign out when using a shared device.

We use PostHog to count page visits and selected actions, such as starting a card, submitting it, opening checkout or using the school sharing kit. Main-site analytics use a random identifier for the current browser tab, not your email or account ID. We do not send form contents, children’s names, character choices, school or card identifiers, passwords, verification codes, URL queries or fragments. We do not record sessions on family or school pages. Main-site analytics respect Do Not Track and Global Privacy Control. Our older partner teaser uses separate PostHog page and event measurement. We do not use advertising trackers.

We retain correspondence while needed to answer an inquiry, support an ongoing relationship, or meet legal and security needs. You can ask us to review or delete this information using the email above. To correct a queued card, sign in before it is locked for printing. If a card has already been printed, contact us about the digital record and any remaining copies awaiting delivery. Service providers may retain technical logs or backups under their own retention settings.

For parents and guardians

Our inquiry forms are for adults. Please avoid including unnecessary information about a child in an inquiry. If a child has submitted personal information through a form, contact us so we can review and remove it.

A parent or guardian uses their own email for their family account. Children do not need to provide an email address. See the Christmas card’s parent information for what is included and how access works.

Who to contact

Imagia Cards is operated by Pretendo Cards Inc.

hello@imagiacards.com
(310) 694-2030

We’ll update the effective date when this notice changes. Contact us if you have questions about a change or about how we handle information.